PERMANENT METAL MARKING
OF MECHANICAL PARTS,
PRECISION COMPONENTS,
MEDICAL, DENTAL & SCIENTIFIC
INSTRUMENTS
PROMOTIONAL, COMMERCIAL,
RECREATIONAL & SPORTING
ITEMS
COMPUTERISED ENGRAVING
TROPHIES, MEDALLIONS, PERPETUALS PLAQUES, CUPS, BADGES,
GLASS & CLEAR ACRYLIC AWARDS
CARVED WOOD SIGNS
DESK, DOOR & NAME PLATES
GIFT, PEN & CUTLERY MAKING
Trading Terms
​​Trading Terms
Payments are upon receipt of invoice, or 7 days where by larger
clients may operate within a hierarchical procurement process
and utilise work order purchasing systems.
A deposit of 30% is required for new clients,
and applies only to orders over $100.
Placing orders here requires identification. Returning customer orders are processed
promptly, as your logo, sub-heading, font preferences and layouts are pre-drawn.
Insignia Engraving believes it essential for both the merchant Insignia Engraving (Aust) and
potential clients reach mutual agreement in proposed transactions through good-
will that is fair, benefiting both parties and the intended community recipients.
In responding to in person, emailed and phone enquiries, Insignia Engraving
reserves the right to either commence or decline work.
Dependant considerations include, current work loads, requested time-frames,
client transparency, supply chain stock availability and work proposals must calculate a viable return.
Privacy Policy
Insignia Engraving does not sell, distribute, or store any customers private information for commercial gain or profit.
It is necessary for merchants to retain digital copies of individual sales amount records for Australian tax laws.
Therefore digital invoice copies are stored on secure removable flash-drives and not on
operational computer systems, optical or S.S.D drives.
​
Stored digital invoice copies "include only" an individuals given name and contact phone number, unless you are a
regularly returning group entity or enterprise. If for whatever reason you would like your name & phone number
removed from invoice records, please submit an enquiry via the contact page.
​Refunds
Refunds will be given within 30 days of the purchase date if a client/customer is genuinely dissatisfied with either the engraving work performed or purchased goods & services are deemed faulty or unfit for their
intended purpose as per Victorian law.
The return or freight costs of goods falls upon the purchaser and refunds will be given only to the original buyer of
the goods or services purchased. Refund methods are as per the original purchase; eg, credit card will be
credited to your credit card, direct bank transfers will be credited back into your account.
Storage of purchased merchandise
Goods or engraving services paid for and briefly stored here is characteristic of this type of enterprise and is
complimentary within fair and reasonable time frames. Goods or services left uncollected may be
forfeited after a period of 6 months unless prior arrangements have been made.
Insignia Engraving Australia
Lot 17, 573 Burwood Hwy Knoxfield Victoria 318O Tel: O44 731 2134
Web:www.insigniaengraving.com.au
A.B.N: 96432128597
Site Images are intellectual legal property of Insignia Engraving Australia
and may not be copied or distributed.